Data Backup and Restore Services

Scope
It will cover the servers installed at client organization.

Deliverables
• Perform backup operations for the servers as per the defined backup strategy of client organization and using the Backup Tool and Media provided by client organization.
• Media, after taking the backup, and carrying out verification by restoring a few randomly selected files will be handed over to client organization internal IT for storage and safe custody, responsibility of which will be that of client organization.
• Maintain log sheets of backups taken.

Configuration / Asset Management Services

Scope
It will cover the following IT equipment at client organization
• Servers
• Desktops / Laptops
• Printers
• Networking equipment
• Software Licence

Deliverables
• Create hardware asset database by recording information such as configuration details, serial number, asset code, warranty and AMC details. Exact details to be recorded will be finalized in consultation with client organization.
• Record installation of new machines, movement within site/ locations, changes in configuration of machines
• Create software inventory with information such as license, version numbers and registration details. Exact details to be recorded will be finalized in consultation with client organization.
• Notifying client organization about impending contract renewals with third party vendors.