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Antivirus Management and Control Services |
Scope Anti virus management will cover desktops, laptops and servers of client organization . Deliverables• At sites with on-site support • Updating the anti-virus tool on all servers on a weekly basis or more frequently in case of specific threat, in conformity with client organization's contract with the anti-virus tool vendor. • Updating the anti-virus tool on all PCs/Laptops once in 7 days or more frequently in case of specific threat, in conformity with client organization's contract with the anti-virus tool vendor. • At sites with on-call support • Updating the anti-virus tool on all PCs /Laptops once in 15 days or more frequently in case of specific threat, in conformity with client organization's contract with the anti-virus tool vendor. • ITV shall monitor the working of the tool on a periodic basis. Diagnosing and rectifying any virus problems that can be fixed by the anti-virus tool supplied by client organization. |